Artificial Intelligence (AI) is no longer limited to the realm of science fiction – it’s in our workplaces and is making a measurable impact on how we do business. Here are some insights from our corporate office furniture team.
Chatbots and Voice Assistants
One of the most high-impact applications of AI is in the rise of chatbots and voice assistants. According to a tech report from Spiceworks, a survey of 500 IT professionals in both North America and Europe revealed that over 40% of large businesses are expecting to implement one or more AI chatbots on company-owned devices in the next year. 25% of mid-sized companies and 27% of small business are planning similar moves.
So, what platforms are making the biggest impact?
Microsoft Cortana is currently holding the position of most-used intelligent assistant in the workplace at 49% (thanks to its integration with Windows 10) This is followed by Apple’s Siri at 47%. Another 23% of organizations also use Google Assistant and 13% are using Amazon’s Alexa.
For chatbots, 14% of organizations are utilizing them when integrated into collaboration tools like Microsoft Teams and Slack, while an additional 10% of organizations are planning to develop their own AI chatbots for internal application.
Automate Mundane Tasks
When it comes to how these AI tools are being utilized in the workplace, the focus is on automating mundane tasks that don’t require creativity, saving time and resources. This includes tasks like voice-to-text dictation, calendar management and even supporting customer service roles. Clearly, AI is here to make a lasting impact on the future of business.
Modern Office Workstation Desks, Modular Office Workstation Furniture – And More
If you want to make the most of your office design and space, our team is here to help. In addition to our wide range of modular and corporate office furniture, we also offer full workspace design and fitment services. For more information on services, please contact us today or visit our website at https://www.befurniture.com/